Terms & Conditions
The Western Sleep Co.
Last updated: March 2026
Welcome to The Western Sleep Co. By accessing this website or purchasing from us, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. About Us
The Western Sleep Co. provides sleep-support products and digital content designed to encourage relaxation and nighttime ritual. Our offerings include guided audio experiences, physical sleep ritual packages, and related wellbeing resources.
All products are intended for general wellbeing purposes only and do not replace medical advice or treatment.
2. Use of Our Website
By using this website, you agree to:
Use the site only for lawful purposes
Provide accurate purchase and contact information
Not misuse, copy, or reproduce website content without permission
We reserve the right to update or withdraw website content at any time without notice.
3. Products & Services
Digital Products (Audio Downloads)
Digital audio products are delivered electronically after purchase.
Due to the nature of digital downloads, all digital sales are final and non-refundable once access has been granted.
Purchased audios are for personal use only and may not be shared, distributed, resold, or reproduced.
Physical Products
Our physical sleep ritual packages may include items such as tea blends, grounding objects, printed materials, or sleep accessories.
Product appearance may vary slightly due to natural materials or small-batch preparation.
4. Health & Wellbeing Disclaimer
The Western Sleep Co. products are designed to support relaxation and sleep rituals only.
They are not medical devices or treatments and are not intended to diagnose, treat, cure, or prevent any medical condition.
If you experience ongoing sleep difficulties or health concerns, please consult a qualified healthcare professional.
5. Orders & Payment
All prices are listed in GBP (£) unless otherwise stated.
Payment must be received in full before products are dispatched or digital access is granted.
We reserve the right to refuse or cancel orders where necessary, including pricing errors or suspected fraudulent activity.
6. Shipping & Delivery
We aim to dispatch physical orders within the timeframe stated at purchase.
Delivery times may vary depending on location and courier services. The Western Sleep Co. is not responsible for delays once items have been dispatched.
Customers are responsible for providing accurate shipping information.
7. Returns & Refunds
If a physical item arrives damaged or faulty, please contact us within 14 days of delivery at:
hello@thewesternsleepco.co.uk
Where appropriate, we may offer:
Replacement
Refund
Store credit
Items must be unused and returned in original condition unless faulty.
Digital products are non-refundable once downloaded.
8. Intellectual Property
All content created by The Western Sleep Co., including:
audio recordings
scripts
branding
written materials
imagery
remains the intellectual property of The Western Sleep Co.
Content may not be copied, redistributed, or used commercially without written permission.
9. Limitation of Liability
The Western Sleep Co. shall not be liable for any indirect or consequential loss arising from the use of our products or website.
Use of all products is at the customer’s discretion.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy and used only for order fulfilment, communication, and service improvement.
11. Changes to These Terms
We may update these Terms & Conditions periodically. Continued use of the website constitutes acceptance of any updates.
12. Contact
For questions regarding these Terms & Conditions, please contact:
The Western Sleep Co.
Email: hello@thewesternsleepco.co.uk
Website: www.thewesternsleepco.co.uk
